Delivery

The cost of shipping will be calculated and indicated at the time of checkout.

Delivery times may vary depending upon the destination. If You fail to take delivery of the goods, we may at our discretion charge You for the additional shipping cost.

We are not responsible for any delays caused by third party delivery agencies and/or due to time required for statutory clearances during the delivery process.

Returns, Refunds and Exchange Policy

Please carefully check Your purchase prior to placing the order. We do not provide a refund on any goods sold except as set out below.

Domestic Orders:

  1. We want You to love what You ordered, but if something isn’t right, please let us know. We will provide an exchange on Your order in another colour, a different size, or an entirely new style.
  2. In the unlikely event that any merchandise You have ordered from AJSK is not received in good condition, is damaged or defective, or if the merchandise delivered is different from what You had expected, You may return the merchandise to AJSK within 14 (fourteen) days from the date of delivery of Your order.
  3. We do not accept returns or exchange gift certificates or jewellery, once dispatched, unless the item is defective.
  4. We do not accept returns on discounted merchandise.

International Orders:

  1. We do not offer merchandise exchanges and/or returns on orders shipped internationally. In the unlikely event that any merchandise You have ordered from the Website is not received in good condition, is damaged or defective, or if merchandise delivered is different from what You had expected, please reach out to us at gulabo@abusandeep.com within 48 (forty eight) hours of receiving Your order.
  2. Refunds on international orders do not include duties, taxes and tariffs paid by customer.

 

Our exchange policy is, however, subject to the following:

  1. Item(s) should be returned unused, in the same conditioned You received it / them and in its original packaging with all tags still attached. Returns that are damaged or soiled shall not be accepted and may be sent back. Please inform Our customer care department in the event of any Goods/products delivered without tags.
  2. Once received, Our customer care team will study the need for return or exchange and get back to You.
  3. We have made every effort to display as accurately as possible the colours of our products that appear on our website. However, as screens vary, we cannot guarantee that Your display of any colour will be completely accurate; and
  4. Please note that an item purchased on the Website cannot be returned at our retail stores (whether or not such stores are owned by AJSK) and vice versa.

Cancellation of Orders

  1. Cancellation by Us

There may be certain orders that We are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in Your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting an order. We will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. If Your order is cancelled after Your account has been charged, the amount will be refunded to the account used for making the purchase.

2. Cancellations by User

Orders once placed cannot be cancelled by the User.

 

For complete policy and terms please refer to 

https://gulabobyabusandeep.com/pages/privacy-policy and 

https://gulabobyabusandeep.com/pages/terms-and-conditions